Inbox & Calendar Management
A calm inbox and a diary that keeps up with your day.
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Executive & Operations Support
Business Operations and Executive Virtual Assistant
Reliable remote support so agents, brokers and business owners can spend less time on admin and more time closing deals.
- 5+ Years' Experience
- Remote-First
- Confidential & Discreet
Supporting UK businesses · UK time (GMT)
5+ Years Remote Experience
Supporting clients in
USAUKUAEJerseyGuernseyIsle of ManSingaporeSwitzerlandAustraliaIrelandServices
How I Can Help
Hand over the admin that fills your day — I take full ownership so you can stop worrying about it.
Project & Operations Management
Tasks, timelines and workflows that keep moving.
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Invoicing & Billing Reconciliation
Accurate invoices and accounts that always balance.
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Testimonials
What clients say
Feedback from real estate executives and business owners I support remotely.
Lorraine runs my calendar, inbox and lead follow-up. I walk into every meeting prepared and I no longer lose time on admin.
Kelly
CEO, Real Estate Brokerage
USA
She keeps tenant correspondence, contractor bookings and listing updates on track without me chasing. Reliable across time zones.
Kevin
Managing Director, Property Management Firm
US
Within a month she had my schedule, travel and weekly priorities organised. Clear updates and very easy to work with.
Sandy
Founder and Executive Director
UK
Lorraine runs my calendar, inbox and lead follow-up. I walk into every meeting prepared and I no longer lose time on admin.
Kelly
CEO, Real Estate Brokerage
USA
She keeps tenant correspondence, contractor bookings and listing updates on track without me chasing. Reliable across time zones.
Kevin
Managing Director, Property Management Firm
US
Within a month she had my schedule, travel and weekly priorities organised. Clear updates and very easy to work with.
Sandy
Founder and Executive Director
UK
Why Clients Hire Me
When the details start taking over
Inbox overload
Important conversations get buried beneath the day-to-day.
Changing calendars
Meetings and viewings move faster than your diary can keep up.
CRM not updated
Leads and client details are scattered or out of date.
Missed deadlines
Follow-ups and important dates need a reliable owner.
Paperwork overload
Documents take time away from the people who need you.
You focus on relationships and closing deals. I'll take care of the operations.
Choose a Meeting TimeFind your fit
Not sure where to start?
Describe what's taking up your time and get AI-powered suggestions for the support that would help most.
Meet Lorraine
Hand it off. Consider it handled.
I'm Lorraine — an executive assistant with over five years supporting business owners, founders and senior stakeholders remotely. I work with busy operators and property professionals who need the admin side of the business to simply run.
I'm currently a Senior Administrative Coordinator with Office Beacon, and previously worked as an Executive Administrator on Fiverr, with a background in customer service and administration. I hold a Bachelor of Commerce from Makerere University.
What clients tell me most often is that I take full ownership — once a task is with me, they can let it go and stop worrying about it.
Why Clients Choose Me
Support you don't have to manage
Organised
Systems and checklists so nothing slips between the cracks.
Proactive
I spot what's coming and handle it before it becomes urgent.
Detail-focused
Accurate records, clean documents, careful double-checking.
Adaptable
Priorities change — I reshuffle quickly without losing the thread.
Discreet
Confidential information stays confidential, always.
The toolkit
Tools I Work With
Microsoft Office
Google Workspace
Asana
Notion
Monday.com
ClickUp
Trello
Zillow
HubSpot
Zoho CRM
QuickBooks
Xero
Also familiar with Stellar MLS, Matrix MLS and Paragon MLS.
Work Samples
A clearer way to stay on top of it all
Real examples of the systems, trackers and summaries I keep for clients. Pick a category, or click any sample to see it full size.
Executive support
How I Support Executives and Business Owners
01
Intake
We get clear on your listings, priorities and way of working.
02
Set Up
I organise the tools, documents and workflows we’ll use.
03
CRM Updated
Lead and client information stays clean and current.
04
Deadline Tracking
Key dates, appointments and follow-ups stay visible.
05
Client Communication
Messages and updates are handled with care and consistency.
06
Completion
Loose ends are closed and the next steps are documented.
Process
Working Together
01
Free discovery call
We talk through your workload, your tools and the tasks weighing you down.
02
Custom support plan
I map out exactly what I'll take on, how we'll communicate and what success looks like.
03
Smooth ongoing support
I take full ownership of the work, keep you updated and you get your time back.
Flexible options to suit how you work — ad-hoc tasks, part-time support or an ongoing monthly retainer.
Experience
A background built on getting things done
Executive Assistant - US Real Estate
Real Estate Virtual Assistant
Supporting clients in Georgia (2026) and South Carolina (2025) with lead follow-up, viewings, listings, CRM records and transaction coordination.
Office Beacon
Senior Administrative Coordinator
Remote administrative and operational support.
Fiverr
Executive Administrator
Executive administration and client support.
NSSF
Professional experience
Part of my professional background.
The full picture in one page — experience, services, tools and education.
Download My RésuméFAQ
Frequently asked questions
Supporting clients remotely
Supporting UK businesses. Working on UK time (GMT).
Pricing
Packages
Pricing depends on workload, systems, and level of support required. Book a call and we will map the right fit together.
Starter
£250
per week
10 hours per week
Essential support to lift the admin weight off your plate, for agents and small business owners.
- Inbox & calendar management
- CRM updates
- Basic transaction support
- Email communication
Extra hours are billed at £25 per hour. Unused hours do not roll over.
Choose a Meeting TimePopular
Growth
£500
per week
20 hours per week
Expanded operations for agents, property managers, and teams scaling up.
- Everything in Starter
- Full CRM administration
- Lead management & follow up
- Listing & transaction support
Extra hours are billed at £25 per hour. Unused hours do not roll over.
Choose a Meeting TimeExecutive
£1,000
per week
40 hours per week
Comprehensive executive and operations partnership.
- Everything in Growth
- Project & operations management
- Social media & content support
- SOP documentation
Extra hours are billed at £25 per hour. Unused hours do not roll over.
Choose a Meeting TimeExtra hours
£25
per hour
Flexible, on-demand support for specific projects.
- Pay as you go
- Project-based work
- Overflow support
- No monthly commitment
Extra hours are billed at £25 per hour. Unused hours do not roll over.
Choose a Meeting TimeClients Across
Supporting clients across the globe.
USA
UK
UAE
Jersey
Guernsey
Isle of Man
Singapore
Switzerland
Australia
Ireland
Your preferred way to connect
Prefer not to call?
Email or WhatsApp me about your business and the support you need.
lorraine@lorraineninsiima.com · +44 7829 883196
Book a call
Book a free 15 minute call
Pick a time that suits you. You'll get a confirmation email with the meeting link.
Contact
Let's talk about your workload
Tell me what's taking up your time and I'll come back with how I can help.
Phone
+44 7829 883196Location
Supporting UK businesses. Working on UK time (GMT).