Lorraine Ninsiima
Privacy Policy
Last updated: 9 November 2026
Who I am
Lorraine Ninsiima provides remote business operations and executive virtual assistant services. For personal data collected through this website and my work, I act as the data controller and decide how and why it is used.
How to contact me
You can contact me about this policy or your personal data by email at lorraine@lorraineninsiima.com or by phone on +44 7829 883196.
What personal data I collect
I collect the details you choose to share through the contact form, by email, by phone or during our work together. This can include your name, email address, phone number, business details, messages, booking details, and client files or documents you ask me to work with. The site also records basic visit information such as pages viewed, where visitors came from, country, browser and page performance.
Why I collect it
I use personal data to respond to enquiries, arrange discovery calls, provide virtual assistant services, manage client work, keep records, improve the website and meet legal or accounting obligations. I only use client files for the work you have asked me to do.
How long I keep it
I keep personal data only for as long as needed for the reason it was collected. Enquiry details are kept while we are in discussion and for a reasonable follow-up period. Client records and files are kept for the working relationship and afterwards only where needed for records, accounting, legal obligations or resolving disputes. Website visit details are kept for limited reporting periods.
Who I share it with
I do not sell personal data. I share it only where needed to run the website and my services: website hosting and analytics providers, email and calendar services, booking tools, cloud storage or business systems you ask me to use, and professional advisers or authorities where the law requires it.
Meeting bookings and WhatsApp
Meeting bookings are handled by Calendly, a third-party booking tool that may set its own cookies when the booking widget loads. Calendly receives the name, email address and booking details you provide, and manages scheduling, booking records and meeting notifications under its own privacy notice. If you choose WhatsApp, WhatsApp processes your phone number and messages under its own privacy policy. You can email me instead if you prefer not to use either service.
Your rights
You can ask me for a copy of your personal data, ask me to correct it, ask me to delete it, or object to how it is used. To make a request, email me or call me using the contact details above. I will respond in line with applicable data protection laws, including UK GDPR.